Contact

It starts with a free enquiry

An outline is enough for us to reply.

For a matter involving Japan or elsewhere in Asia, ask us: “Can this be done in that country?” “Roughly what will it cost, and how long will it take?” Pre-engagement enquiries are free, with no limit on number. An outline is enough; the client's name is not needed. Feasibility in the country concerned is answered, as a rule, within three business days, and method, cost and time are set out in a form you can put to the client as it stands. The person handling the matter can write to us directly, in English or Japanese. We are glad to meet by video before any engagement.

Your enquiry

What to tell us

It does not matter if little is known. The reply also covers how much needs to be known for the enquiry to be workable.

Please include

  • Country and subject (individual or entity)
  • What is already known (name, date of birth, former address, company name, registration number and so on)
  • What needs to be established (whereabouts, circumstances, assets, registry entries, litigation records and so on)
  • Purpose (a decision on engagement, an address for service, prospects of recovery or enforcement, a claims decision and so on)

The client's name and the detailed background are not needed at this stage. Local investigators are given only the minimum information needed for each task, and as a rule they are not told of your firm's involvement. We act for many firms, so a conflict check is made before a matter is accepted.

A non-disclosure agreement can be signed before the enquiry, so that the facts can be explained under it. Your form or ours.

E-mail

Please write to us by e-mail

Please send the points above to tk@tgi-intel.com. The button below opens a new message with the headings already set out. Feasibility is answered, as a rule, within three business days.

Write an enquiry by e-mail

What you send is handled with password protection and by the method you specify, and matter files are destroyed at the end of the agreed period. See the Privacy Policy.

After your enquiry

What happens next

  • Feasibility in the country concerned is answered, as a rule, within three business days
  • A full proposal on method, fee and time can take longer, depending on the matter; in that case we first give the date by which we will reply
  • Where the work cannot be done, we say why and suggest alternatives
  • With the client's consent, an investigation services agreement and a non-disclosure agreement are signed. The contracting party can be your firm or the client
  • No additional cost arises without prior consent

For the process as a whole, see Process and Fees; for the layout of reports, see the sample reports.

Trust Global Intelligence Co., Ltd. | Corporate number 1030001171836 (Japan)

E-mail: tk@tgi-intel.com | Video meetings by appointment

Hours: weekdays, 09:00 to 18:00 Japan time (UTC+9). Urgent matters are handled outside these hours by arrangement. English or Japanese

Head of Intelligence / Japan Representative　Kinoshita

Contact form

Name and organisation
E-mail
Country or region of the enquiry
Telephone (office)
Type of subject
What needs to be established
Outline of the matter (the client's name is not needed)
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